Last Updated: September 2026
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we comply with GDPR requirements and your rights as a data subject.
We process personal data only when we have a valid legal basis to do so. Our legal bases include:
Under GDPR, you have the following rights regarding your personal data:
You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.
If you believe any of your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.
In certain circumstances, you have the right to request that we delete your personal data. This right applies when:
You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months in complex cases.
We may need to verify your identity before processing your request to ensure we are disclosing information only to the correct individual.
For questions about data protection or to exercise your GDPR rights, you can contact our data protection representative at:
Email: [email protected]
Address: 142 Fitzroy Street, Melbourne VIC 3065, Australia
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Our retention periods are based on:
When we engage third-party service providers to process data on our behalf, we ensure they provide sufficient guarantees regarding data security and GDPR compliance. We enter into written agreements that specify their data processing obligations.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so we can address your concerns directly.
We may update this GDPR compliance information to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.