Privacy Policy

Last Updated: September 2026

Overview

This privacy policy explains how we collect, use, and protect information when you interact with our website and services. We are committed to maintaining the privacy and security of your personal information.

Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiry forms or service requests through our website
• Communicate with us via email or other contact methods
• Visit our facilities for consultations or production sessions
• Enter into service agreements for production work

This information may include your name, email address, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and service requests
• Providing production services and managing client relationships
• Improving our website functionality and user experience
• Communicating about services, scheduling, and project updates
• Maintaining records for business operations and legal compliance

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our business operations, under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise these rights, please contact us at [email protected].

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 142 Fitzroy Street, Melbourne VIC 3065, Australia